Our backyard property consisted of slopping terrain to a lake and overlooking a signature hole at our country club. Developing this rugged, treed backyard to capture the vista of this location became our goal. Due to the sloping yard, three tiers of cobblestone piazzas were created in old-world style, incorporating curving walls and an inviting flow as one steps from one level to the next, and a pergola with a feel and touch of Italy.
The next phase of our project was incorporating landscaping to enhance the piazzas and to provide a pleasing view from our location as well as from the 11th green and fairway. This is the time we were introduced to the team of Steve Johnson and Joel Kennedy of Reaves Landscaping. During their consultations and presentations, we identified four areas of expertise which proved to be the keys to selecting this company to complete the landscape project and to affirm their business practices to this day.
- Knowledgeable – Steve visited our property first to evaluate the physical layout as his responsibility lies in the implementation of the plan. Joel, who creates the artistic design of the plantings, then met with us and assessed the various areas, evaluating the lighting, watering, soil conditions, etc. He wanted our input in any plantings of our choice as well as color schemes.
2. Professionalism - Approximately one week later, Joel followed up with a plan consisting of
the layout, the plantings, amendment of the soil, and the projected budget. Joel’s demeanor is
low-key with a non-pressure approach. He addressed our questions, asked us to review the
plan and call him with questions. A few days later we made our decision to hire Reaves
Landscaping and worked together to “tweak” the plan.
3. Communication – As the project unfolded, we were made aware of every step along the way.
Joel would telephone us in advance to let us know who, what and when as the work
progressed. We always received a call prior to the company beginning any phase of the work.
Time management was evident and we knew from start to finish what to anticipate.
4. Accountability – Reaves Landscaping stands behind their work and follows up periodically to
this day. They are a resource when questions arise about the care of the plants. They are
“customer oriented” and are sincere about customer satisfaction in what they have created.
We would unconditionally recommend Reaves Landscaping Company for referrals, and we already have! Their professional expertise and respectfulness are noteworthy and definitely a key to their successfully-run company.
Lu and Marilyn Navarro